How do I become a member of lifeholds.com?
Sign up by clicking the My Account button and fill up the registration form online. We will keep you
posted with what’s new via email notification about the new products and new arrivals
Is there a membership fee?
There is no fee, membership is free! You can freely join to the Lifeholds.com
How do I buy from lifeholds.com?
You can click the required item and get the details, as well as step by step guidance on how you can buy
from lifeholds.com. When you complete the process you will receive a confirmation email from
lifeholds.com. When you order an item it can view from my account and can be done payment there or
add the bank slip. If you require further assistance or if an error occurs. you can call one of our customer
service representatives on +94 11 296 4675.
How will you use my email address?
We will not spam your email with useless information or third party emails. We will be sending emails on
- Notifications about the goods and services you bought.
- From time to time we will be asking for your feedback to enhance the quality of our services.
- If you have any complaints or questions we will communicate with you via email.
Do you accept cash payments?
Yes, we do accept cash payments on delivery or at our office No. 263/A, Batalanda Road
Makola South, Makola, Sri Lanka.(Next to Command & Staff College, Batalanda)
Can I send items as a gift?
Yes. You can indicate the delivery address when you buying items from lifeholds.com. But we are not
accepting on delivery payment for third party delivery.
What do I do if I don’t get an email?
Please contact us and we will fix it up
Can I refund my payment if I not ordered the sent item?
Yes. But you have to prove the item we sent is not ordered by you (please see terms and conditions)
1. To get the refund money you have to hand over the item to our office with the condition which
we have delivered from the office.(we are taking pictures while packing for delivery)
2. You can rerun us the item by post and after inspection we will deposit the refunded money to
your bank account.
Where is lifeholds.com office located?
Sethsuwa General Trading
No. 263/A, Batalanda Road
(Next to Command & Staff College, Batalanda)